1. What made you want to get into window cleaning?
I got into window cleaning because of the adaptable schedule it offered, and when I began, I was in College, so it worked perfectly with having all summer to work and then time here and there during the school year.
- What was your worst window cleaning story?
My worst window-cleaning story comes from early in my career. I was once chased out of a home over a bent blind, which I am sure I did, but the customer, upon finding it blew a gasket and screamed and yelled until I got all my equipment and left. It was a very awkward situation that could’ve been handled easily by replacing the blind, but the customer was never calm about it and, because of it, apologized to me and then paid for the blinds themselves!
- What is your favorite, can’t live without tool?
My favorite window cleaning tool is the Moerman 2.0 squeegee handle with an Ettore brass channel; great for handwork and very smooth on pole work, it gives you more options than any other squeegee setup on the market!
- What would you be doing if you weren’t a window cleaner?
If I were not a window cleaner, I would most likely be an air traffic controller or have my own jiu-jitsu school!
- What is the one piece of advice you would give yourself in the beginning?
Be humble and open to others’ ideas. At the beginning of my career, I was close-minded; once I let that go, my career in window cleaning grew rapidly!
- What is the one thing about window cleaning that still shocks you to this day?
A thing that still shocks me is the debate between traditional vs. water-fed pole window cleaning. With the advancements in the past 10 years with water-fed poles, I do not see how it’s not a tool that every window cleaning company has. Traditional is always fun and very gratifying, but water fed poles can keep you safely on the ground and do just as good of a job with a little practice.
- What is your favorite window-cleaning conspiracy theory?
My favorite window cleaning conspiracy is that Route work window cleaning is not profitable!
- What makes you successful in your eyes?
What makes me successful is simply my work ethic, maybe not be the most intelligent but working hard and never giving up is what makes me successful!
- What is the best form of marketing for window cleaners?
To me, one of the best forms of marketing is free social media. It costs nothing to make an Instagram or Facebook post showing your work to new potential customers.
- 1 clip or 2 clips?
Always 2 clips!
After 30 years of playing with squeegees, I’m a 2 clipper now. Bought into the 1 clip hype when I first started, started using 2 after 10 years and grew tired of my squeegee rubber bunching up on certain moves.
Great interview! Man knows his stuff.
Window cleaning is a very especial art. It’s painting a canvas of a perfect view.