IWCA Instructor Training held at Petzl

December 14 & 15, 2022 – Salt Lake City, Utah – by Michel Goulet Petzl had the distinct pleasure of hosting members from the International Window Cleaning Association (IWCA) for an important and transformative event last month. The IWCA is an...
The Ethics and Nuances of Giving to Charity as a Business

The Ethics and Nuances of Giving to Charity as a Business

“If we are true to ourselves, we can not be false to anyone.” William Shakespeare – Romeo & Juliet  People have volunteered to help others and donate money or supplies to charities since time immemorial. Giving to others has always had a positive connotation...
How to Make Your First Hire Count

How to Make Your First Hire Count

How to Make Your First Hire Count  Last month, I wrote an article about my brothers’ experience working for a large company and why they decided to quit. I highlighted where that company went wrong and what we, small business owners, could learn from their poor...

How To Prep Your Employees

When I think of the slow season, I am really thinking about how to prepare for the next busy season and how I can be ready to take on new clients, new employees, and even new techniques and equipment. There is a lot to go over and think about if you want to have a...

Double your customer base in 12 months

What is the first thing most people think about on day one of starting a business? The very first thing is probably building a business plan and a budget, but after that, most think about getting some equipment to do the jobs. You can’t do any jobs without the...

Flashback- Fabricating Debris Past and Present

What have we learned in the past 23 years?  By Tom Trinen In the late 1990s, one of the IWCA’s initiatives beyond safety was the costs window cleaners faced surrounding scratched glass lawsuits and disputes. Just as technology in computing has advanced tremendously in...