The Future of Window Cleaning

The Future of Window Cleaning

Phew, 2020 is finally over. That was one heck of a year, between the wildfires, the ‘rona, the election, the economy, the lock downs and even dang murder hornets. 2020 seemed like a B-grade conspiracy theory horror flick playing out in real time. Now that this red hot...
6 Jokes About Employees You Wish You Did Not Hire

6 Jokes About Employees You Wish You Did Not Hire

How You Can Avoid Hiring Such Creeps   Every manager and owner hired some employees they wish they never hired. To make light of – and also put light on – hiring losers, I now give you a special gift: a. Jokes – about types of employees you wish you never hired...
What A Customer Is Worth

What A Customer Is Worth

We all know that customers are super important in our businesses. They are the blood that drives us. But what some of us- or most of us for that fact- have not looked at is: what’s the value of a customer? What is the price that a customer is worth? Ever since we...
The Future of Window Cleaning

Your Business Is a Tree

I hate the term “Cash Cow”. I get it, I do. And I understand why people would want one. Having an income stream that you don’t have to think about is just smart business. I still hate it. I guess it’s because the term is so impersonal. It implies that the transaction...
The Future of Window Cleaning

Needs and Wants

Understanding human motivation Whether it’s talking to an employee or trying to sell to a potential client, understanding human motivation is vital to success. Human behavior isn’t arbitrary; the more we can understand what drives human decision making, the easier it...