Customer Service

Customer Service is such an important part of every business. As window cleaners that rely on our customers’ continued service throughout the year, we especially have to be mindful of this. Of course, there is the simple “be polite” part, but what makes you...

Systems = Success

… In 5 Steps The difference between big, successful, profitable, growing companies and small, struggling, unprofitable, stagnant companies is: systems. What if I told you that there was a strategy that most businesses are overlooking right now but which could...

Galileo Effect!

Hey readers! Caleb here from PH7 Pure Water Systems Inc. Introducing you to our new recurring article, “the galileo effect!” The purpose is to educate, inform, and clear up common misconceptions within our industry. I’m trying to help every window cleaner...

Bust Versus Boom

Get Your Business Inflation Ready: Tips I’ve Used That Work For Me! When I want to know what’s about to happen in the economy, I always look at the tech sector. Tech companies are a leading indicator of market conditions. When they start to spend and hire, I know...
WHAT MAKES A HIGH RISE WINDOW CLEANER

WHAT MAKES A HIGH RISE WINDOW CLEANER

A high-rise window cleaner is a valuable asset, especially if he is skilled.  It takes years to develop one. Normally, they do groundwork, ladders, and maybe push a roof roller for a while before they get into a bosun chair, lift, or stage scaffold.  They don’t start...
When To Invest In A Water Fed Pole

When To Invest In A Water Fed Pole

Investing in WFP equipment is an expensive proposition.  Far too expensive to allow it to gather dust in your storage area.  On the other hand, you must have it ready to go when you land the big office complex or university campus.  The timing can be tricky.  If you...