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Do You Value Feedback From The “Bad” Customers?

Do You Value Feedback From The “Bad” Customers?

by Raphael Hamelain | Jan 25, 2022 | Growth

Years ago, when I first started my business, I was hired by a very difficult customer who seemed intent on making the 3 hours of my life in her house as miserable as possible. She was wealthy, very pretentious, and she knew she had me on my heels—the litany of...

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