Ladder Talk

Ladder Talk

Having been involved in window cleaning for so long, a lot of the work can become routine. Fill the bucket, assemble the tools, cut the rubbers, tie off the ladders and you’re ready to go!  I remember a day of gutter cleaning a few years back with one of my top...
When is it time to expand your online presence?

When is it time to expand your online presence?

The answer is immediately when you start your business. Having an online presence is essential these days, with everybody being on their phones or computers, whether at work or home. The first thing I would encourage is to get on Instagram, Facebook, Google, and even...
Forrest Kundert – Pinnacle Carpet & Window Cleaning

Forrest Kundert – Pinnacle Carpet & Window Cleaning

My name is Forrest Kundert, and I am the owner/operator of Pinnacle Carpet & Window Cleaning, Inc. in Deadwood, located in the beautiful Black Hills of South Dakota. I was raised cleaning carpets for my dad’s company in Rapid City, SD. Then in 2003, I started my...
When To Say ‘No’!

When To Say ‘No’!

One of the most difficult decisions an owner of a window cleaning firm must make is whether or not to take on a job.  If you say yes to everything, you will eventually get into trouble.  I know it’s tough to say no.  A customer is trying to give you business, and your...