Attachment Points On a Harness

Attachment Points On a Harness

The window cleaning industry places its workers in a variety of environments that require a worker to be in fall protection. For instance, mobile elevated work platforms suspended scaffolding, and high-rise work necessitates harness use.  When selecting a harness, you...
How to Provide an Experience…

How to Provide an Experience…

According to the Consumer Expenditure Survey, about 71% of all families pay for home services that would be considered “household operations” of some sort. That could include babysitting, house cleaning, laundry, and dry cleaning, pest control, pool maintenance, home...
Rigs & Digs #1

Rigs & Digs #1

After serving in the US Coast Guard, my first business venture was to start a coffee/espresso bar. An engagement with the VA Hospital in Albuquerque NM provided a valuable lesson when after three years my contract was terminated. I found myself on the street with no...
How to Get The Most Out of Your CRM

How to Get The Most Out of Your CRM

If you are new to the business or you are new to getting your business organized, you might be asking what in the world does CRM stand for? Because that was exactly my thought was three years ago when I was trying to figure out everything under the sun on how to clean...
How To Build A Referral System

How To Build A Referral System

“ONE CUSTOMER, WELL TAKEN CARE OF, COULD BE MORE VALUABLE THAN $10,000 WORTH OF ADVERTISING.” – JIM ROHN   There’s a simple premise behind referrals, and it falls into 2-parts – be referable, and reward the behavior you want more of. Being referable, of course,...