Choosing The Right Tools For You

Choosing The Right Tools For You

I’m going to get right into it: If you ask fifty different window cleaners what tools they like most, you’ll likely get fifty different answers. Many of us are as loyal to our brands of tools as we are to our sports teams and will defend the former with just as much...
Matt Fadden – Shine Pro

Matt Fadden – Shine Pro

How cool is it to be asked to write an article for a magazine?! I don’t know many people who can say they have written something about the type of work they do for a magazine. And I never thought it would be me and about window cleaning, yet here I am!  Summer of...
Pure Water Cleaning for High Rise Windows

Pure Water Cleaning for High Rise Windows

6 Reasons to Adopt a Pure Water Clean While many window cleaning professionals understand the benefits of a pure water clean, many have not taken the next step to adopt this high window cleaning technology. For a group of professionals constantly looking for ways to...
When To Tell a Customer No

When To Tell a Customer No

The ideology that the customer is always right has been a long-standing slogan in the service industry. In the last several years, however, this has changed to a more reasonable slogan: ‘ The customer isn’t always right, but is still the customer.’ The question...
Leadership… Art, Or Science?

Leadership… Art, Or Science?

For some, leadership is an art, for some a science.  For natural-born leaders, it is an art form.  It just comes to them, like being a good musician or baseball player.  For others, it is a science that requires study and training.  They have to grow into it. There...