WATER FED MUST HAVE ADD-ONS

WATER FED MUST HAVE ADD-ONS

I may get a lot of hate for this article as water fed seems to be one of the most talked about topics in Facebook groups. Either you love it or hate it; there really isn’t any middle ground. Some people say it doesn’t work, and others say it’s the best...
Choosing The Right Tools For You

Choosing The Right Tools For You

I’m going to get right into it: If you ask fifty different window cleaners what tools they like most, you’ll likely get fifty different answers. Many of us are as loyal to our brands of tools as we are to our sports teams and will defend the former with just as much...
Matt Fadden – Shine Pro

Matt Fadden – Shine Pro

How cool is it to be asked to write an article for a magazine?! I don’t know many people who can say they have written something about the type of work they do for a magazine. And I never thought it would be me and about window cleaning, yet here I am!  Summer of...
When To Tell a Customer No

When To Tell a Customer No

The ideology that the customer is always right has been a long-standing slogan in the service industry. In the last several years, however, this has changed to a more reasonable slogan: ‘ The customer isn’t always right, but is still the customer.’ The question...