Get Up, Clean Up, Show Up

Get Up, Clean Up, Show Up

Michael Draper is the definition of a Renaissance Man. He was in training to be a police officer, worked as a maintenance technician, dabbled in real estate, was the General Manager of a hotel, salesman & then vice president of sales and marketing at a prominent...
Do You Value Feedback From The “Bad” Customers?

Do You Value Feedback From The “Bad” Customers?

Years ago, when I first started my business, I was hired by a very difficult customer who seemed intent on making the 3 hours of my life in her house as miserable as possible. She was wealthy, very pretentious, and she knew she had me on my heels—the litany of...
Two Sides To Your Business

Two Sides To Your Business

2020 has been an unprecedented year with its incredible challenges. We are in bleak times right now according to the headlines, the news media, and social media as we enter 2021. The Corona Virus is impacting every business in one way or another – mostly negatively. ...