Customer Service

Customer Service is such an important part of every business. As window cleaners that rely on our customers’ continued service throughout the year, we especially have to be mindful of this. Of course, there is the simple “be polite” part, but what makes you...

Bust Versus Boom

Get Your Business Inflation Ready: Tips I’ve Used That Work For Me! When I want to know what’s about to happen in the economy, I always look at the tech sector. Tech companies are a leading indicator of market conditions. When they start to spend and hire, I know...
Ask T-Squeegee * Episode 15

Ask T-Squeegee * Episode 15

What’s up, everyone? Time for another edition of “Ask T Squeegee,” where you send in questions, and I answer them.   With that said, I’m going in a different direction this month and sharing a little story. Since I started my company roughly seven years ago, I’ve not...
THE HIGHS AND LOWS OF WINDOW CLEANING

THE HIGHS AND LOWS OF WINDOW CLEANING

People always say never forget where you came from. Have you sat down recently and looked back on where you came from? I saw a quote the other day that made me think. It said something to the effect of, where you are today is where you wanted to be five years ago....
SHOULD I GET INTO HIGH RISE?

SHOULD I GET INTO HIGH RISE?

It’s a question every route/residential window cleaning company owner asks himself.  The temptation is difficult to resist. There is a lot of glass that needs cleaning four stories and up in every major city.  The glamour and prestige of high-rise work can separate...