Customer Loyalty

Customer Loyalty

Customer loyalty is a pretty hard topic. I have had some AWESOMELY loyal customers, and I bet you have too.  But our relationship with our customers is truly a business relationship.  Sometimes we get too vested in a customer, only to be crushed when they decide...
Stories of the Squeegee Slingers

Stories of the Squeegee Slingers

Stories of the Squeegee Slingers Window cleaners put as many miles on their vehicles as they do on their bodies. But in our travels, we see many things that most people don’t. Some of it is interesting, and some can be downright crazy. I bet every squeegee slinger out...
3 Ways Texting Grows Your Window Cleaning Business

3 Ways Texting Grows Your Window Cleaning Business

Are you looking to take your business communications to the next level? Texting through your business phone number is a sure way to win more customers, foster better relationships with them, and boost your revenue. Texts are read and responded to almost instantly, and...
How To Stay Above The Competition

How To Stay Above The Competition

When I see things like this written on the internet or hear people talk about this particular question, I’ve got to be honest; a part of me cringes. Not because the thought of it scares me or it’s a topic I shy away from; on the contrary, it’s something I’ve always...
How To Raise Prices The Right Way

How To Raise Prices The Right Way

“Easier said than done.” Nowhere is that old axiom proved true more than when you attempt to raise prices for your long-time, faithful clients. In the last issue, I wrote about why raising prices is a perfectly logical and understood business fact of life. If we are...