Matt Fadden – Shine Pro

Matt Fadden – Shine Pro

How cool is it to be asked to write an article for a magazine?! I don’t know many people who can say they have written something about the type of work they do for a magazine. And I never thought it would be me and about window cleaning, yet here I am!  Summer of...
When To Tell a Customer No

When To Tell a Customer No

The ideology that the customer is always right has been a long-standing slogan in the service industry. In the last several years, however, this has changed to a more reasonable slogan: ‘ The customer isn’t always right, but is still the customer.’ The question...
Window Cleaning Myths

Window Cleaning Myths

The general public has little knowledge of what we actually do and how we do it.  That is why window cleaners stop and talk when they see each other on the street.  They know things the rest of the world doesn’t know. My favorite myth is that Windex actually gets...
Clearview Window Cleaning – Shawn Prochnau

Clearview Window Cleaning – Shawn Prochnau

Nestled closely to the northern shores of the largest freshwater lake in the world is a sleepy little city called Thunder Bay and Clearview Window Cleaning. While some smaller communities are even further north, I’ve always considered Thunder Bay the edge of the...
Mergers & Acquisitions

Mergers & Acquisitions

The merger and acquisition world has picked up steam in recent years. If you’ve been in business for a while, chances are you have received a call from someone wanting to buy your business. Consolidation, in most industries, is the driver behind this increase....