Louis Hey – The Visual Difference

Hi, my name is Louis. My company is Visual Window Cleaning, out of Jefferson City, MO. Our slogan is ‘The Visual Difference.’  I started cleaning in 1991 but had some setbacks. I jumped into my friend’s company, was trained, and did route work at first. Then in 2015,...
WHAT MAKES A HIGH RISE WINDOW CLEANER

WHAT MAKES A HIGH RISE WINDOW CLEANER

A high-rise window cleaner is a valuable asset, especially if he is skilled.  It takes years to develop one. Normally, they do groundwork, ladders, and maybe push a roof roller for a while before they get into a bosun chair, lift, or stage scaffold.  They don’t start...
Customer Loyalty

Customer Loyalty

Customer loyalty is a pretty hard topic. I have had some AWESOMELY loyal customers, and I bet you have too.  But our relationship with our customers is truly a business relationship.  Sometimes we get too vested in a customer, only to be crushed when they decide...
Do You Have a Fixed or Growth Mindset?

Do You Have a Fixed or Growth Mindset?

“Be brave enough to be bad at something new.” – Jon Acuff  For all the things that are great about social media, one of the terrible things is how it can stifle or even stunt individual growth. While some people are open to talking about their struggles online,...
Ask T-Squeegee * Episode 15

Ask T-Squeegee * Episode 15

What’s up, everyone? Time for another edition of “Ask T Squeegee,” where you send in questions, and I answer them.   With that said, I’m going in a different direction this month and sharing a little story. Since I started my company roughly seven years ago, I’ve not...