Customer Loyalty

Customer Loyalty

Customer loyalty is a pretty hard topic. I have had some AWESOMELY loyal customers, and I bet you have too.  But our relationship with our customers is truly a business relationship.  Sometimes we get too vested in a customer, only to be crushed when they decide...

Glass Act Exterior Cleaning

Since 2013, Glass Act has been more than just an epic window and exterior cleaning company. We have been providing exceptional service, quality, and compassion to the people of Palm Beach and surrounding counties. We take pride in not only performing 5-star level...
Do You Have a Fixed or Growth Mindset?

Do You Have a Fixed or Growth Mindset?

“Be brave enough to be bad at something new.” – Jon Acuff  For all the things that are great about social media, one of the terrible things is how it can stifle or even stunt individual growth. While some people are open to talking about their struggles online,...
Ask T-Squeegee * Episode 15

Ask T-Squeegee * Episode 15

What’s up, everyone? Time for another edition of “Ask T Squeegee,” where you send in questions, and I answer them.   With that said, I’m going in a different direction this month and sharing a little story. Since I started my company roughly seven years ago, I’ve not...
Female Window Cleaner in a Male-Dominated Industry

Female Window Cleaner in a Male-Dominated Industry

Being a female window cleaner, I thought I might share a bit about the unique experience of being female in a male-dominated industry. I am a 4th generation window cleaner and have only met other female window cleaners via the Pro Window Cleaning group on Facebook. I...