Flashback- Fabricating Debris Past and Present

What have we learned in the past 23 years?  By Tom Trinen In the late 1990s, one of the IWCA’s initiatives beyond safety was the costs window cleaners faced surrounding scratched glass lawsuits and disputes. Just as technology in computing has advanced tremendously in...

Trad vs Water Fed

Trad vs. WFP If you have spent more than 10 seconds in a window cleaning forum, you will see the age-old debate: Water-Fed Pole VS. Traditional window cleaning. Both methods have their time and place in the window cleaning industry today. History of the WFP Originally...

Double your customer base in 12 months

What is the first thing most people think about on day one of starting a business? The very first thing is probably building a business plan and a budget, but after that, most think about getting some equipment to do the jobs. You can’t do any jobs without the...

Brian Hoyt – Poor Man Window Cleaning

Poor Man Window Cleaning was started by accident in 2001. I was in a hit-and-run motorcycle wreck that left me damaged and without employment. I took the last spare change to my name, went to the dollar store, and bought a bottle of Awesome Window Cleaner and a roll...

Customer Service

Customer Service is such an important part of every business. As window cleaners that rely on our customers’ continued service throughout the year, we especially have to be mindful of this. Of course, there is the simple “be polite” part, but what makes you...