Matt Fadden – Shine Pro

Matt Fadden – Shine Pro

How cool is it to be asked to write an article for a magazine?! I don’t know many people who can say they have written something about the type of work they do for a magazine. And I never thought it would be me and about window cleaning, yet here I am!  Summer of...
When To Tell a Customer No

When To Tell a Customer No

The ideology that the customer is always right has been a long-standing slogan in the service industry. In the last several years, however, this has changed to a more reasonable slogan: ‘ The customer isn’t always right, but is still the customer.’ The question...
Leadership… Art, Or Science?

Leadership… Art, Or Science?

For some, leadership is an art, for some a science.  For natural-born leaders, it is an art form.  It just comes to them, like being a good musician or baseball player.  For others, it is a science that requires study and training.  They have to grow into it. There...
David Rodriguez- San Marcos Window and Pressure Washing

David Rodriguez- San Marcos Window and Pressure Washing

My wife Nicole and I started cleaning windows in 2012 out of her Hyundai Elantra hatchback. We had a fold-up Werner ladder and some basic tools. I quickly learned that Home Depot tools wouldn’t cut it and kept searching for the best products. I was intrigued by...
Stuck In The Truck?

Stuck In The Truck?

How to Get More Homeowners Following Your Window Cleaning Business on Social Media Hey! Jim DuBois here with another article to help you move the needle a little more in your business. Do you know what your clients and other homeowners in your community are doing...